FAQ

 

Bookings:

How do I pay?

We prefer payment by Bank Transfer. For regular bookings, monthly in advance.

Do you still charge if I cancel?

Only if you don’t tell us in advance.

How do I cancel a booking?

Email us before the booked date and tell us, that’s it.

How late can I hire the hall for a party?

The Hall is available from 9am-11.30 7 days a week, subject to availability and terms and conditions of hire.
**Alcohol is served until 10.30pm**
**Music must stop by 10.30pm**

What are your terms and conditions of hire?

Hire Terms and Conditions - Link coming soon.
Use of Licensed Bar Terms and Conditions
We have further Terms and Conditions that not need apply to all, they are available at time of booking.

Facilities:

Is there disabled access?

Yes, all public areas of the venue are fully accessible for disabled and elderly guests. Plus, we have disabled toilets

Do you have a kitchen that I can use?

There is the main kitchen, which is accessible from the hall only. Only by booking the hall do you get access to the kitchen.

Is there a car park?

Parking: Action Porty encourages the use of walking and sustainable transport in traveling to and from Bellfield, and we expect regular users to promote this policy with their participants. There are no dedicated parking or disabled parking spaces at Bellfield. Parking on the forecourt or external grounds of Bellfield is forbidden. If car use is essential, avoid idling engines or double parking both of which are illegal.

Vehicle Access: There is no dropped kerb, therefore driving across the pavement is illegal. Vehicles should load and unload from the kerbside. Bellfield Street is a residential area; always respect our neighbours and minimise noise levels, especially late at night. There is a narrow one way lane at the back of the building, and vehicle access is possible. Access must be agreed in advance with Bellfield, and parking is not possible.

Do you allow dogs?

Only Assistance Dogs are always allowed in the building. We are currently running a trial period where well behaved dogs are welcome in the café within a designated area.